Iz bored...

[bovil]

So my BlackBerry server is up, but my BlackBerry isn't getting messages from it. I'm giving Sprint Corporate Sales/Support the chance to demonstrate whether they're a crack team or just on crack.

It's very likely that I'm not getting messages because the sales team didn't sell me the right add-ons for my "Everything BlackBerry" service contract (which isn't "Everything" but rather is "Everything but Enterprise Support") to allow the server to send me stuff.

Comments

Re: BB

[bovil.livejournal.com]

The sales guy was on crack. The tech support guy was great (well, once I escalated through a non-BB support department and a level-1 BB support department to the expert level).

The new blackberries aren't even on the plan he thought they were, and mine was missing the "BES buy-up" add-on. Working like a champ now.