The sales guy was on crack. The tech support guy was great (well, once I escalated through a non-BB support department and a level-1 BB support department to the expert level).
The new blackberries aren't even on the plan he thought they were, and mine was missing the "BES buy-up" add-on. Working like a champ now.
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Re: BB
Date: 2008-09-16 02:03 am (UTC)The new blackberries aren't even on the plan he thought they were, and mine was missing the "BES buy-up" add-on. Working like a champ now.