The first day I asked about Internet usage at the front desk. The clerk told me straight away that it's free, to sigh up as "bill to room" and that the charges would be taken of by management in the mornings. While the latter didn't happen for the "final" bill, which is printed at 3am or some such, the front desk removed the charges immediately when this was pointed out. Either way, none of this was communicated to the attendees.
Regards a $0.00 option- when the system is managed by another profit-making company (t-mobile, in this case), getting them to add a zero-cost option is not going to happen. Esp as the no-cost option was between the hotel and baycon, not with t-mobile.
While I didn't try it, I was told that the wire-line Internet was Hyatt-operated. That may have had a no-cost option.
None of this mitigates the fact that not only does t-mobile generally suck, there were times when the packet loss was so great that I couldn't even pull up the login page. They also -seemed- to be filtering my vpn, but since -I- couldn't tell the tech support people which ports it uses, -they- couldn't see if it was blocked. Since I use Checkpoint VPN-1, one of the most common systems (and IIRC it's IPSEC, to boot) and they too had google, I find the lack of service appalling. If I'd had to pay for the service I'd have been asking for credits.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2008-05-28 02:48 pm (UTC)Regards a $0.00 option- when the system is managed by another profit-making company (t-mobile, in this case), getting them to add a zero-cost option is not going to happen. Esp as the no-cost option was between the hotel and baycon, not with t-mobile.
While I didn't try it, I was told that the wire-line Internet was Hyatt-operated. That may have had a no-cost option.
None of this mitigates the fact that not only does t-mobile generally suck, there were times when the packet loss was so great that I couldn't even pull up the login page. They also -seemed- to be filtering my vpn, but since -I- couldn't tell the tech support people which ports it uses, -they- couldn't see if it was blocked. Since I use Checkpoint VPN-1, one of the most common systems (and IIRC it's IPSEC, to boot) and they too had google, I find the lack of service appalling. If I'd had to pay for the service I'd have been asking for credits.