I was told anecdotally (but again, from a Hotel division source) on Friday night. When I got the checkout invoice, I had wireless charges on the bill. I went back to the cheat sheet to find the "free" line and couldn't--it wasn't mentioned in writing.
So, I checked back with Con Ops, left my receipt, and the charges were removed. I then verified that it was supposed to be free, so I don't think it was just a "miscommunication" gimme.
I don't know why it wasn't on the cheat sheet. It's possible they were (mistakenly) relying on a $0 option being available on the hotel network signup.
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Date: 2008-05-28 07:25 am (UTC)I was told anecdotally (but again, from a Hotel division source) on Friday night. When I got the checkout invoice, I had wireless charges on the bill. I went back to the cheat sheet to find the "free" line and couldn't--it wasn't mentioned in writing.
So, I checked back with Con Ops, left my receipt, and the charges were removed. I then verified that it was supposed to be free, so I don't think it was just a "miscommunication" gimme.
I don't know why it wasn't on the cheat sheet. It's possible they were (mistakenly) relying on a $0 option being available on the hotel network signup.